UMT Name We're here: FaceBook Youtube LinkedIn+ Twitter
Call us toll free: 1.800.924.4883

Login Button

Apply Image
ApplyRequest InfoAcademic ProgramsCertificate ProgramsTraining ProgramsGeneral InfoTuition and Financial AidAlumniPayments
Operations, Logistics, and Supply Chain Management(UMTPM215)   Register Online

Operations is an exciting area of management that has a profound effect on productivity. This course presents a state-of-the-art view of the operations function in any organization (manufacturing or service). The course covers the set of activities that creates goods and services through the transformation of inputs into outputs.


To provide participants with up-to-date insights into operations management as it is practiced in high-performing organizations today. Special attention is given to examining concepts, tools, and techniques that help organizations to carry out their behind-the-scenes business efforts.
What You Will Learn

  • The role of operations management in organizations
  • Tools and techniques to manage production processes, inventories, and quality
  • Supply chain management principles
  • Managing human factors in operations
  • The role of global sourcing and production to enhance operations

PMBOK® Guide Process Areas

  • Planning
  • Executing
  • Controlling

PMBOK® Guide Knowledge Areas

  • Project Human Resource Management
  • Project Integration Management
  • Project Time Management
  • Project Scope Management
  • Project Quality Management
  • Project Communications Management
  • Project Cost Management
  • Project Risk Management
  • Project Procurement Management


  • Course modules containing cutting-edge knowledge developed by renowned experts in project management
  • Course Textbook: Operations Management (Barron’s Business Review Series), by Drs. Jae K. Shim and Joel G. Siegel
  • "Think and Review" section that helps you review key points of the modules
  • Answers to the "Think and Review" section
  • A final exam which contains multiple choice and true/false questions
  • Certificate of Completion.

Topics Covered

  • What is operations management?
  • The link between operations and organizational productivity
  • Managing global operations
  • Forecasting techniques
  • The role of design in operations: design of processes and design of products
  • Quality issues in operations: TQM, ISO 9000, Baldridge Award
  • Quality function deployment (QFD)
  • Value engineering and value analysis
  • Production processes
  • The role of robotics
  • Facility layout
  • Supply chain management
  • Human factors
  • Inventory management (e.g., JIT, EOQ, POQ)
  • Materials requirements planning (MRP)
  • Maintenance and reliability

Register Online

Privacy Policy | Contact Us | Copyright © 1998-2024 University of Management and Technology (UMT) | Consumer Information Disclosure