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HA 680   Quality Management in Health Services    Credits: 3

This graduate level course addresses quality management in health services. It covers an overview of the health care system and the need for quality improvement; group processes for quality improvement, evaluation and management of work flow processes, basic to advanced statistical process control, advanced statistical techniques for quality improvement, clinical practice guidelines, care management, techniques for implementing quality improvement, the legal and regulatory environment of health care, and future performance improvement in health care.

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