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PM Suite FAQs

Course Format and Workload

In what format are the Project Management Suite™ courses?

Both the self-paced Project Management Suite and academic courses are offered online. Students may take any courses at any time and from any location in the world where they have access to a computer and the Internet.

What's included in the courses?

Each Project Management Suite course offers the following:
  • Course lecture notes, which are organized by modules. They are presented online in an easy-to-read flash format.
  • Course textbook, which will be mailed to you once you sign up for the course.* It functions as a supplemental reading to the course. Depending upon your knowledge of the subject area, you can go through the book cover-to-cover or just review sections that deal with areas in which you need assistance.
  • Mentors Studio™ Videos. These online videos feature UMT instructors providing the latest management theories and practices in the disciplines covered by the courses. The videos are available online in the following courses: Establishing a Project Office, Critical Chain Project Management, Team-based Project Management, Project Leadership, Project Finance and Budgeting, Risk Management, and Contracts and Procurement.
  • Think & Review section with questions that cover the key terms and concepts in each lecture module. Answers are provided in popup boxes. This section is designed to help you prepare for the final exam.
  • Final exam consisting of a number of multiple-choice and true/false questions. Once you feel you have mastered the material, you should take the exam online. It is scored automatically. You will need to pass the exam in order to obtain the Certificate of Completion.
  • Certificate of Completion is issued upon successful exam completion. It will be emailed to you as soon as we confirm that you've passed the exam successfully.

The academic courses include course lecture notes, Think and Review, and assignments. Textbooks are not included in the tuition for academic courses.

What's the average time needed to finish a course?

A 15-PDU course on average requires 15 hours of study and a 30-PDU course requires approximately 30 hours. The actual amount of time will depend on your previous knowledge of the subject and the block of time you can dedicate to the study. Ninety percent of our participants take between 1 week and 3 months to complete a single self-paced course while working full-time.

The Academic courses are 45-PDU courses. Students are expected to complete their work within 11 weeks. However students can complete these courses at their own pace.

How long do I have to complete the course?

You may take up to six months to complete a self-paced course. Enrollment is effective the starting date your User ID and password are issued. From this date, you have six months to complete all materials. After six months of course access, you will be withdrawn from the course.

Academic courses are typically completed in 11 weeks.

Signing Up for a Course

When can I start?

You may sign up and take any courses in the program at any time and study on your own schedule.

How do I sign up for a course?

It is easy!

(1) Online: Register Online
(2) Call us at (703) 516-0035, 9-5 Eastern, M-F, and ask for Training.

Course Access and Materials

I have paid for a course, when will I receive my User ID and password to access the course?

Once your payment has cleared, you will receive access to the courses within one hour. We will send you an email containing course access information to the email address you indicated when you signed up for the course.

I forgot my password. How can I find out what it is?

You can contact us at (703) 516-0035 (ask for Training) or

When will I receive my textbook for the course?

The textbooks for self-paced courses are mailed to your shipping address on the first business day after you receive your User ID and password. The shipment is sent via Priority Mail for U.S. addresses or Global Priority Mail for international addresses. It takes 3 to 5 business days to deliver to domestic addresses and 8 to 15 business days for international ones.

Students in academic courses are required to purchase their own textbooks.

Should I wait to receive my textbook before beginning a self-paced course?

No. You can access the course lecture notes and complete many of the deliverables online. The textbook is used as a supplemental reading.

How do I contact the instructor if I have questions about the course contents?

Instructors do not monitor self-paced courses on a daily basis. However, if you have any academic questions about the course you are taking, please feel free to email them to us at We will pass your questions onto an instructor right away and ensure that they are answered in a timely fashion. Typically, you should receive the answer from one of our instructors within 24 hours (M-F).

For academic courses, instructors are expected to respond to student requests in a timely fashion, typically within 24 hours on a working day.

Will I still have access to the course materials after I complete the course?

For nonacademic course, you have six months to complete the course. For academic courses, you will have 77 days. Once you have successfully completed the course, you will lose access to it after seven days but still have access to the Student Portal.

Final Exam and Certificate of Completion

When can I take the final exam in a self-paced course?

Before taking the final exam in a self-paced course, you should study all the materials available to you, such as Think and Review questions and readings in the textbook.

What do I need to pass on the final exam in a self-paced course?

The final exam is self-administered. A receipt is shown immediately on the screen after you have submitted your answers. You will see a detailed result on which questions you answered correctly or incorrectly and your final grade (i.e., You got 85 out of 100 pts). Passing the exam requires the student to answer at least 70% of the questions correctly.

What if I don't pass the exam the first time in a self-paced course?

Although we don't encourage retaking the exam, if you feel that the conditions under which you took the exam severely affected your exam result, please contact us via email at and we will reset the exam result for you to retake the test. However, students may not take the final exam more than twice.

I have successfully passed the final exam, when will I receive my Certificate of Completion?

Once you have completed the final exam, we will confirm your exam results and email you a Certificate of Completion if you have passed the course (you must earn a 70 out of 100 points on the final exam to pass).

For academic courses, students need to complete all required course assignments. Once the final grade is given, we'll email you the grade report.

PDU Credits and PDP

Will I earn Professional Development Unit (PDU) credits for UMT's courses?

Yes! UMT is a Registered Education Provider (R.E.P.) at Project Management Institute® (R.E.P. number 1130). All of our online courses are registered at PMI® to offer PDU credits. PMI® requires a PMP® certificate holder to earn 60 PDUs every three years in order to maintain his/her status. Taking UMT online courses is a fast and affordable way to earn PDUs. Each of the UMT Project Management Suite™ courses awards 15 or 30 PDUs upon successful course completion. Academic courses are worth 45 PDUs each.

In 2006, UMT became one of the ten universities and colleges who obtained accreditation from PMI®. UMT's Project Management degrees and courses earned Specialized and Professional Accreditation by the Global Accreditation Center (GAC) for the Project Management Institute. See Directory of PMI GAC Accredited Degrees for more information.

Where can I find information on which UMT courses are registered at PMI and how many numbers of PDU they carry?
To see a list of Project Management Suite™ courses and other UMT courses registered at PMI and the numbers of PDU they carry, visit the R.E.P. Programs database on the PMI website.

How do I report the Professional Development Unit (PDU) credits that I earn through UMT courses?
PMP® certificate holders who want to receive PDU credits for these courses must report their credits directly to the Project Management Institute using the CCR System.

Where can I find additional information about PMI's Continuing Certification Requirements (CCR) Program?
More information is available on PMI's CCR website located at:

Technical Requirements

What are the technical requirements?

In order to access the courses, students must have a computer with reliable Internet access and a Web browser capable of reading the course materials. The minimum requirements are listed below:

Platform: Windows 95, 98, 2000, NT, ME, XP, Vista or Windows 7; MacOS 9 or MacOSX Hardware: 64 MB of RAM, 1 G of free disk space Browser Versions: At least Microsoft Internet Explorer 5.5 or Netscape 4.78 JavaScript and cookies must be enabled

Software: Adobe Reader and Adobe Flash Player

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