|
Q. How do I communicate with
faculty?
Email is the primary means of communication.
Students may contact UMT faculty by including the course ID in the subject line
of an email to assignments@umtweb.edu.
UMT strives to be as responsive as possible to student assignments and inquiries.
Our instructors’ goal is to grade papers within 2-3 days of receiving them.
The average response time may fluctuate from course to course, however,
depending on such factors as how involved the assignments are, how popular the course is,
and the instructors’ current work loads. Many courses feature same- or next-day service
while others may take a week to ten days and sometimes longer. You should generally expect to
receive your work returned graded with comments within a few days, however, illnesses, travel,
power outages, and internet service disruptions sometimes intrude.
When fielding broader student questions, we can respond more quickly if the questions
are specific and deal with standard topics covered in our courses. However, if the questions entail
special research on the part of our faculty and staff, or if a large number of questions is raised,
then response times will stretch out.
Q. How do I submit assignments?
Assignments are submitted as email
attachments to assignments@umtweb.edu. In
order for your coursework submissions, help requests, and so on to be immediately auto-forwarded
to your instructor, the course ID must appear in the subject line. Including the course ID
in the subject line will greatly speed the handling of inbound mail; not doing so may cause your submissions
to idle or even be misrouted. Always include your full name, student number, course ID,
and any other relevant information when writing in.
Q. If I have questions or
experience problems with Blackboard, who do I turn
to?
The Blackboard system is very
intuitive to use. Blackboard has an online Student
Manual that explains
how to use the system. UMT has supplemented this
with its own Student Handbooks for Distance Education,
which provides additional information. To obtain
the Guide, current students may write to studentservices@umtweb.edu.
UMT also provides technical support for students
who have difficulty logging on or experience other
problems with the system.
|