Overview

Looking for productivity gains? Then you need to strengthen your organization’s operations. Operations Management is an up-to-date course examining all aspects of current practice for improving an organization’s operations, enabling it to produce solutions faster, better, cheaper.

Objectives

To provide participants with up-to-date insights into operations management as it is practiced in high-performing organizations today. Special attention is given to examining concepts, tools, and techniques that help organizations to carry out their behind-the-scenes business efforts.

PMBOK Knowledge Areas

• Project Human Resource Management
• Project Integration Management
• Project Time Management
• Project Scope Management
• Project Quality Management
• Project Communications Management
• Project Cost Management
• Project Risk Management
• Project Procurement Management

Instruction

• Course modules containing cutting-edge knowledge developed by renowned experts in project management
• Course Textbook: Operations Management (Barron’s Business Review Series), by Drs. Jae K. Shim and Joel G. Siegel
• "Think and Review" section that helps you review key points of the modules
• Answers to the "Think and Review" section
• A final exam which contains multiple choice and true/false questions
• Certificate of Completion, which makes students eligible for 30 PDU credits (given upon exam completion).

Take a Sneak Peak! Examine some sample Course Module Pages.

What You Will Learn

• The role of operations management in organizations
• Tools and techniques to manage production processes, inventories, and quality
• Supply chain management principles
• Managing human factors in operations
• The role of global sourcing and production to enhance operations

Topics Covered

• What is operations management?
• The link between operations and organizational productivity
• Managing global operations
• Forecasting techniques
• The role of design in operations: design of processes and design of products
• Quality issues in operations: TQM, ISO 9000, Baldridge Award
• Quality function deployment (QFD)
• Value engineering and value analysis
• Production processes
• The role of robotics
• Facility layout
• Supply chain management
• Human factors
• Inventory management (e.g., JIT, EOQ, POQ)
• Materials requirements planning (MRP)
• Maintenance and reliability

Take a Course

This course costs $990. You can begin the course today, with no application necessary. There are four easy ways to sign up:

• Secure Online Payment (VISA, Master & American Express)
• Registration Form [Word]. Mail the form with your check to: UMT, 1901 North Fort Myer Drive, Suite 700, Arlington, VA 22209-1609.
• Fax the form to us at (703) 516-0985.
• Register by phone at (703) 516-0035.

Once the payment has cleared, you will be issued an ID name and a Password that will allow you to access the full course.

To access the course, log into the UMT online coursesite with your USER ID and PASSWORD at: coursesite.umtweb.edu.