Objectives

Today’s technology is rapidly changing the environment in which projects are carried out. This course is geared to offer project professionals understanding of one of the most interesting business developments that affects them: e-Commerce. This course will give students insights into the workings of e-Commerce, including are understanding of its technical underpinnings; its emerging role in driving business activity; and its strengths and weaknesses as a business model.

Instruction

Method: Lectures, exercises, class discussion

Material: Course workbook and text

PMBOK Knowledge Areas

• Cost Management
• Communications Management

Topics Covered

• e-commerce Overview
  • e-Commerce, e-Business, e-Enterprise
  • The link between e-Commerce and Business Process Reengineering (BPR)
  • e-Commerce business models (B2B, B2C, B2G)
  • Different types of e-Businesses (e.g., aggregators, suppliers)
• The Internet Environment
  • Evolution of the Internet
  • How the Internet works
  • Key components of web-based technologies (e.g. HTML, XML, JavaScript, plug-ins, cookies)
• e-Commerce Architecture
  • Back office issues [e.g., supply chain management (SCM), enterprise resource planning (ERP), customer relationship management (CRP)]
  • Front office issues (e.g., customer interfaces, selling chain management)
  • Network architecture
• Security
  • Site security
  • Payment security
  • Data security
• Legal Issues
  • Privacy
  • Intellectual property
  • Licensing and contractual arrangements
• Case Studies
  • Examination of real e-Businesses
  • Review of on-line payment systems

Course Length

This course comes in varying lengths depending upon the needs of your organization. Project Management Professionals (PMPs) are eligible to earn Professional Development Units (PDUs) for taking this course.

Arrange a Course

Contact UMT Corporate Training at (703) 516-0035 or training@umtweb.edu to schedule a course.